On-Site Services Specialist Job at Confidential, Rochester, NY

  • Confidential
  • Rochester, NY

Job Description

We are seeking a versatile, customer-focused On-Site Services Specialist to manage day-to-day office logistics, device maintenance, mail handling, and front-desk support. This multi-faceted role is ideal for a proactive professional who thrives in a dynamic corporate environment, enjoys hands-on problem solving, and delivers high-quality customer service   Qualifications

  • Education & Experience: High School Diploma, GED, or equivalent experience; up to 1 year of related experience in office services, customer service, or mail operations.
  • Technical & Soft Skills: Basic computer skills (data entry, logging), clear verbal/written communication, and the ability to prioritize tasks with minimal supervision.
  • Physical Requirements: Ability to lift up to 50 lbs and spend extended periods standing, bending, walking, reaching, and pulling.
  • Compliance & Clearances: Must pass required customer security clearances to access facilities and adhere to site health and safety protocols.

salary: $18 - $21 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Key Responsibilities

  • Mail & Shipping/Receiving: Process, sort, and deliver incoming/outgoing mail, messenger items, and carrier packages (FedEx, UPS, USPS); log tracking data, route unidentified mail, and manage shipping documentation.
  • Device Care & Maintenance: Perform routine maintenance on office/reprographic equipment (clearing jams, replacing toner, loading paper, cleaning glass); track meter reads, manage inventory, and log service requests.
  • Reception & Hospitality: Greet visitors, answer phone calls, schedule conference rooms, set up food and beverages for meetings, and maintain office administrative workflows.
  • Inventory Control: Monitor inventory levels, conduct physical audits, flag low or obsolete stock, and process stock movements across locations.
  • Cross-Functional Operations: Cross-train across various site functions to provide coverage when short-staffed and contribute to the Site Procedure Guide.

The essential functions of this role include:
  • manual lifting up to 50lbs
Skills
  • office services (1 year of experience is required)
  • Customer Service (1 year of experience is required)
  • mail operations (1 year of experience is required)
  • Basic Computer Skills (1 year of experience is required)
  • Communication (1 year of experience is required)
Qualifications
  • Years of experience: 1 year
  • Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Job Tags

Hourly pay, Permanent employment, Temporary work, Work experience placement, Work at office, Shift work

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